We build relationships based on genuine support and care. We respect each other as individuals with different identities, experiences and views.
This value is built on the concepts of ideas of
support, care and respect.
Strong, supportive relationships between individuals
Respect each other as individuals with different views and preferences who are collectively working toward shared goals
Empathetic customer service
When lived, this value helps us:
Create and sustain a welcoming and enjoyable work environment at BCA
Foster psychological safety so people feel confident to speak up or acknowledge mistakes
Ensure that people we serve within BCA and our customers, partners and communities have genuine, positive interactions with BCA