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Contact Us

Contact Us

Due to concerns about COVID-19, we will not be offering front-counter customer service. Please reach us via phone or email and we would be happy to assist you.

At BC Assessment, our ongoing continuous improvement includes our customers. The best way for you to connect with us is to use our online customer form or to contact us at 1-866-valueBC (1-866-825-8322).

If you have questions regarding the potential impact to your next property assessment as a result of wildfires or floods, please visit our BC Flood & Wildfire Impact page.

Toll-free

1-866-825-8322


​Outside North America

​604-739-8588
(Note: Long distance charges may apply.)

Fax

1-855-995-6209​

            
 Contact form

If you have a question or feedback for us, you can connect with us by filling out an online form.

Go to online form​

​Property taxes

BC Assessment provides uniform, fair and independent property assessments to the people of British Columbia.  Municipalities, Regional Districts, First Nations, and Improvement Districts (Taxing Authorities) then use this information to set their tax rates and determine property taxes.

 

Please visit the Ministry of Finance's Annual Property Tax webpage for more information on levying and collecting municipal and rural property taxes, including contact information for municipalities and the rural Surveyor of Taxes.

S​pecific inquiries

Phone (toll free)

Property-related inquiries          

1-866-825-8322

 

Data Advice, roll reports and other report inquiries

1-866-825-8322 ext 00119

 

Mana​ged Forest Harvesting

1-866-825-8322 ext 00225

 

People (Human Resources)

1-866-825-8322

 

When calling BC Assessment, personal information in the form of a telephone number will be collected (except if the call is placed from an unlisted telephone number) under section 26, subsections (c) and (e) of the Freedom of Information and Protection of Privacy Act (FOIPPA) for the purposes of callback identification.  A name is not linked to the telephone number, as no other personal information is collected.  The personal information collected is used for a purpose consistent with the original purpose for which the information was collected pursuant to the obligations contained at section 32(a) of the FOIPPA.  If you have questions about the collection, use or disclosure of your personal information, please contact BC Assessment’s Manager, Information Access & Privacy, by mail (400 – 3450 Uptown Blvd., Victoria, BC V8Z 0B9) or telephone (1-866-825-8322).


 
 

 

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