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Contact us

Contact us

​​​​​​​​​​​​​​​​​​​​​​​​​​​1-866-valueBC (1-866-825-8322)

The best ways for you to connect with us is to use the number above or use our online contact us form.

We understand that there may be times when you prefer to visit our offices for in-person service. Please contact us at 1-866-valueBC (1-866-825-8322) to schedule an office appointment for in-person service​.​

If you have questions regarding the potential impact to your next property assessment as a result of floods, landslides, or wildfires, please visit our BC extreme weather events ​page.



Monday - Friday 8:30am to 4:30pm​

​Outside North America

(Note: Long distance charges may apply.)



Contact us form

If you have a question or feedback for us, you can connect with us by filling out an online form.

Go to contact us form​

Office Locations


​​Vancouver Office:

200-2925 Virtual Way

Vancouver, BC V5M 4X5​

Langley Office:

​B200-20161 86 Ave

Langley BC V2Y 2C1​


1-604-881-9202 ​(Langley)

1-604-739-8666 (Vancouver)


​​Dawson Creek Office:

#1-11612 8th Street

Dawson Creek, BC V1G 4R7

Prin​ce George Office:

​#200-1488 4th Ave

Prince George, BC V2L 4Y2

Terrace Office:

​#100-4545 Lazelle Ave

Terrace, BC V8G 4E1​​​


1-250-782-9647 (Dawson Creek)

1-250-562-7211 (Prince George)

1-250-638-0156 (Terrace)​



Cranbrook Office:

#200-117 Cranbrook Street North

Cranbrook, BC V1C 3P8​​​

Kamloops Office:

​805 Renfrew Avenue

Kamloops, BC V2B 3X3

Kelowna Office:

​#300-1631 Dickson Avenue

Kelowna, BC V1Y 0B5​​

​ ​

Nelson Office:

​#176-333 Victoria Street

Nelson, BC V1L 4K3​​


1-250-426-4902 (Cranbrook)

1-250-376-4032 (Kamloops)​

1-250-861-6136 (Kelowna)

1-250-352-5531 (Nelson)



​​​Nanaimo Office:

#901-5800 Turner Road

Nanaimo, BC V9T 6J4

Victoria Office:

​#400-3450 Uptown Blvd

Victoria, BC V8Z 0B9



1-250-390-1178 (Nanaimo)


Property Taxes

BC Assessment provides uniform, fair and independent property assessments to the people of British Columbia.  Municipalities, Regional Districts, First Nations, and Improvement Districts (Taxing Authorities) then use this information to set their tax rates and determine property taxes.


Please visit the Ministry of Finance's Annual Property Tax webpage for more information on levying and collecting municipal and rural property taxes, including contact information for municipalities and the rural Surveyor of Taxes.​

Information Requests

BC Assessment places a great deal of emphasis on protecting the confidentiality of the information that has been entrusted to it.  Some non-confidential information about a property owner's own property is available free of charge. 


Property information, other than that requested by the property owner, is not available for public viewing and will not be released.  Other information products are available for a fee.  See BC Assessment's Fee Schedule for more information.


Representatives (agents and powers of attorney) acting on behalf of a property owner must present BC Assessment with the required authorization before confidential information is released.  Please refer to Authorization​ to Receive Confidential Property Information for more details. 

Collection Notice: Calling BC Assessment 

When calling BC Assessment, personal information in the form of the telephone number from which you are calling will be collected under section 26 of the Freedom of Information and Protection of Privacy Act for the purpose of callback identification and customer support, except if your call is placed from an unlisted telephone number.​​

If your call is recorded, the conversation may be retained and used for customer service and training purposes. Any personal information you disclose will be collected under section 26 of the Freedom of Information and Protection of Privacy Act.​

The personal information collected is used for a purpose consistent with the original purpose for which the information is collected.


If you have questions about the collection, use or disclosure of your personal information, please contact BC Assessment’s Privacy Officer & Manager, Information Access by calling 1-866-825-8322 or by emailing ​