At BC Assessment, our ongoing continuous improvement includes our customers. The best way for you to connect with us is to use our online customer form or to contact us at 1-866-valueBC (1-866-825-8322).
We understand that there may be times when you prefer to visit our offices for in-person service. Please note that in-person/ front counter customer service at BC Assessment's offices requires an appointment. To book your appointment for in-person service, please call 1-866-825-8322.
Property taxes
BC Assessment provides uniform, fair and independent property assessments to the people of British Columbia. Municipalities, Regional Districts, First Nations, and Improvement Districts (Taxing Authorities) then use this information to set their tax rates and determine property taxes.
Please visit the Ministry of Finance's Annual Property Tax webpage for more information on levying and collecting municipal and rural property taxes, including contact information for municipalities and the rural Surveyor of Taxes.
Specific inquiries
Phone (toll free)
Property-related inquiries
1-866-825-8322
Data Advice, roll reports and other report inquiries
1-866-825-8322 ext 00119
Managed Forest Harvesting
1-866-825-8322 ext 00225
People (Human Resources)
1-866-825-8322
When calling BC Assessment, personal information in the form of a telephone number will be collected (except if the call is placed from an unlisted telephone number) under section 26, subsections (c) and (e) of the Freedom of Information and Protection of Privacy Act (FOIPPA) for the purposes of callback identification. A name is not linked to the telephone number, as no other personal information is collected. The personal information collected is used for a purpose consistent with the original purpose for which the information was collected pursuant to the obligations contained at section 32(a) of the FOIPPA. If you have questions about the collection, use or disclosure of your personal information, please contact BC Assessment’s Manager, Information Access & Privacy, by mail (400 – 3450 Uptown Blvd., Victoria, BC V8Z 0B9) or telephone (1-866-825-8322).
