We build relationships based on genuine support and care. We respect each other as individuals with different identities, experiences and views.
This value is built on the concepts of ideas of
kindness,
support, care and respect.
Key ideas:
Strong, supportive relationships between individuals Respect each other as individuals with different views and preferences who are collectively working toward shared goals Empathetic customer service
| When lived, this value helps us:
Create and sustain a welcoming and enjoyable work environment at BCA Foster psychological safety so people feel confident to speak up or acknowledge mistakes Ensure that people we serve within BCA and our customers, partners and communities have genuine, positive interactions with BCA
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