Please note: This website is optimized for Internet Explorer 9 or higher. Please consider downloading the latest version, or using Chrome or Firefox.
Test System

Vancouver Island

Vancouver Island

​​​​​​​​​​​​​​​​​​​​​​Due to concerns about COVID-19, we will not be offering front-counter customer service.

The Vancouver Island Region services properties on Vancouver Island and the surrounding islands. Please refer to the regional map for more detail on our service boundaries.

Office Hours are Monday - Friday  8:30am to 4:30pm

​​​​​​​​​​​​​C​onta​​ct Information​


Victoria Office:

#102 - 3350 Douglas Street

Victoria, BC  V8Z 7X9​​

Due to ongoing construction on
Douglas Street, access to this office is very limited. Visitors to the Victoria office, please access building from Ardersier Road through the underground parkade. There is an elevator available for wheelchair access through the bottom level of the parkade. For more information, contact 1-866 valueBC (1-866-825-8322).


Nanaimo Office:

#300 -125 Wallace Street

Nanaimo, BC V9R 5B2

Courtenay Office:

2488 Idiens Way

Courtenay, BC V9N 9B5



Phone for all offices

1-866 valueBC (1-866-825-8322)


250-479-1849 (Victoria)

250-754-1890 (Nanaimo)

250-338-8112 (Courtenay)


If you have a question or feedback for us, you can connect with us by filling out an online form.

Go to online form​


​​​​​​​​​​Office management team

Tina Ireland

Deputy Assessors

Jodie MacLennan
Maurice Primeau

Mitchell Kuramoto