Due to concerns about COVID-19, we will not be offering front-counter customer service.
The Vancouver Island Region services properties on Vancouver Island and the surrounding islands. Please refer to the
regional map for more detail on our service boundaries.
Office Hours are Monday - Friday 8:30am to 4:30pm
Office management team
#102 - 3350 Douglas Street
Victoria, BC V8Z 7X9
Due to ongoing construction on
Douglas Street, access to this office is very limited. Visitors to the Victoria office, please access building from Ardersier Road through the underground parkade. There is an elevator available for wheelchair access through the bottom level of the parkade. For more information, contact 1-866 valueBC (1-866-825-8322).
#300 -125 Wallace Street
Nanaimo, BC V9R 5B2
2488 Idiens Way
Courtenay, BC V9N 9B5
Phone for all offices
1-866 valueBC (1-866-825-8322)
If you have a question or feedback for us, you can connect with us by filling out an online form.
Go to online form