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About area office counter services

About area office counter services

​Due to concerns about COVID-19, we will not be offering front-counter customer service. Please reach us via phone or email and we would be happy to assist you.

At BC Assessment, our ongoing continuous improvement includes our customers. The best way for you to connect with us is to use our online customer form or to contact us at 1-866-valueBC (1-866-825-8322). Visit our Contact us page for more information.

BC Assessment makes some non-confidential information about a property owner's own property available free of charge.

Public information fee schedule The following information products are available from BC Assessment for a fee. Ple​ase read our Fee Schedule for more information.  


BC Assessment places a great deal of emphasis on protecting the confidentiality of the information that has been entrusted to it.

Property information, other than that requested by the property owner, is not available for public viewing and will not be released.

Agents and holders of powers of attorney, acting on a property owner's behalf, must present BC Assessment with the required authorization documentation before confidential information can be released.  Autho​​rization forms are available in PDF format. To learn more, contact the appropriate assessment area office.