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Prior to filing a complaint (appeal), use Assessment Search to review your assessment and sales of similar properties to ensure your assessment is accurate. If you still have concerns, we encourage you to contact us before submitting an official Notice of Complaint (Appeal). 

We also encourage you to review these Videos and Frequently Asked Questions about Complaints (Appeals). 


Many concerns can be resolved through discussion with our staff outside of the formal complaint and appeal process. If you are still not satisfied after discussing your concern with us, you may use the complaint and appeal process to have your assessment independently reviewed.

The first level of appeal is to the Property Assessment Review Panel (PARP).  

The deadline to file a complaint (appeal) to the PARP for your 2020 Assessment was January 31.

The second level of appeal is the Property Assessment Appeal Board (PAAB). The deadline to file an appeal to the PAAB is April 30 of each year. You must file a complaint (appeal) with the PARP first before filing an appeal to PAAB. 

Please note that for 2020, due to the COVID-19 pandemic, the appeal deadline set out in section 50(3) of the Assessment Act is extended from April 30 following the sitting of the review panels, to June 1 following the sitting of the review panels.

This extension is valid only for appeals that were required to be filed by April 30, 2020 and no other appeals. For more information, visit the PAAB website.

If you pay taxes to a Indigenous taxing authority, check your assessment notice for information regarding assessment review. The Provincial assessment complaint (appeal) and appeal system may not apply. For appeal information specific to Indigenous communities, review Appeal Process for Indigenous communities.